The Spark Of a New Era
Begins July 1
Introducing Ember Rewards
On July 1, Lucky North® Rewards becomes Ember Rewards—bringing more ways to earn, more flexibility, and more value every time you play.
This is just the beginning. Ember Rewards is designed to grow with new opportunities, new partnerships, new benefits, and enhanced experiences across your rewards journey.
Same account. New name.
If you're a Lucky North® Rewards member, your account will automatically become an Ember Rewards account on July 1. Your account number, tier status, point balances, offers, and more all carry over.
Las Vegas Casino Partner
Palms Casino Resort
Palms Casino Resort is redefining Las Vegas as the first resort in the city fully owned and operated by a Native American tribe — and the experience is electric. With 766 modern rooms across two towers, Palms brings the heat with standout dining like Scotch 80 Prime, the beloved A.Y.C.E. Buffet, and Michelin starred Tim Ho Wan.
Voted Best U.S. Casino by USA Today readers two years straight, Palms delivers nonstop action on its expansive, redesigned casino floor — featuring refreshed slot and table game areas, deluxe high limit spaces, and the newly designed William Hill Sportsbook & Lounge. From timeless classics to the hottest new titles, it’s the ultimate place to play.
Beyond the gaming, Palms keeps the excitement going with Pearl Theater’s live entertainment, a vibrant pool oasis, Ghostbar’s iconic rooftop views, a luxury spa, and a 14 screen Brenden Theatre.
All Lucky North® Rewards members are eligible for discounted rates and resort fees, while Blaze and Phoenix members may enjoy complimentary stays.
Benefit Description By Tier
| Spark | Ignite | Flame | Blaze | Phoenix | |
|---|---|---|---|---|---|
| Palms Casino Resort | |||||
| Palms Casino Resort | |||||
| 20% discounted room rates & 50% off resort fees | |||||
| 20% discounted room rates & 50% off resort fees | |||||
| 25% discounted room rates & 50% off resort fees | |||||
| 25% discounted room rates & 50% off resort fees | |||||
| One annual complimentary 2-night stay | |||||
| One annual complimentary 2-night stay | |||||
| One annual complimentary 3-night stay | |||||
| One annual complimentary 3-night stay | |||||
Palms Casino Resort Terms & Conditions: Must be 21 or older. Subject to availability. Subject to change with management approval. Must be or become a Club Serrano member. Must lodge to receive offers. Complimentary stay covers room, tax and resort fees and is valid once per tier cycle. Discounted room rates require minimum 2-night stay and receive 50% off resort fees. Cannot be combined with any other offer or promotion. See your Host or visit the Lucky North® Rewards desk for booking information.
How To Use Benefit
For discounted rates
Contact the Palms Casino Resort at 1-866-940-3361. Please have your Lucky North® Rewards account number and applicable offer code available.
| Tier | Offer Code |
|---|---|
| Spark | CDNTB05 |
| Ignite | CDNTB04 |
| Flame | CDNTB03 |
| Blaze | CDNTB02 |
| Phoenix | CDNTB01 |
When speaking with the agent, indicate what property you are a member at by including the appropriate property prefix below in front of your account number. Example: For a member at Finger Lakes, you would state your account number as FLG followed by the account number.
Property account prefixes: Finger Lakes (FLG), Hamburg (HAM), Mardi Gras (MA), Wheeling (WI), Southland (SD), Gate City (GCC), Daytona/Orange City (DO).
Example: For a member at Finger Lakes, you would state your account number as FLG followed by the account number.
Reservations will require a valid credit card.
For complimentary stays
Please contact your host or visit the Lucky North® Rewards desk during your next visit.
Frequently Asked Questions
What happens to my account?
On July 1, your Lucky North® Rewards account becomes Ember Rewards automatically—same account, same points, same offers, same status.
Do I need to sign up again?
No sign-up needed. You’re already in.
Do I need a new card?
Your current card will still work and continue to earn. Want the new look? Pick up an Ember Rewards card after July 1.
Do I lose my tier status or points?
Not at all. Your tier status, point balance, and progress all carry over.
When will I see new benefits and features?
July 1 is the start. Ember Rewards will continue to roll out new ways to earn, new benefits, and new experiences over time.
What will my tier be?
Your Lucky North® Rewards tier will automatically transition to the tiers below, which have the exact same point thresholds to earn status.
| Lucky North® Rewards Tier | Ember Rewards Tier |
|---|---|
| Ruby | Spark |
| Emerald | Ignite |
| Sapphire | Flame |
| Diamond | Blaze |
| Black Diamond | Phoenix |
MORE WAYS TO EARN. NEW PARTNERSHIPS. NEW BENEFITS. ENHANCED EXPERIENCES.